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Community Services

Need help but not sure how, what or where? Start here.
 

weconnect If you are a young person up to age 18, or a loved one of a child or youth struggling with their mental health and/or addiction and are not sure where to turn,  WEConnect will help connect you to the appropriate care. It's free and confidential for children, youth and families who live in Windsor-Essex.
onestoptalk One Stop Talk offers children, youth (18 years and under) and their families immediate access to free mental health support. They provide single session counselling and direct referrals to other services when needed.

Website: https://www.onestoptalk.ca/
HDGH
Hotel Dieu Grace Health Care is the lead mental health agency for children and youth in Windsor-Essex county, services are provided in collaboration with 5 key service providers:
 
1. Children First (ages 0-6) provides services for families with children up to six years of age who are at risk for or experiencing mental health challenges or developmental concerns.
Click here for the website

2. HDGH Regional Children’s Centre (ages 6-12), provides crisis services to children and youth up to the age of 16 years, outpatient counselling and therapy (6-12 years), walk-in counselling clinic (up to 18 years), assessment and consultation (6-17 years), intensive day treatment and residential treatment (6-12 years).
Click here for the website

3. Maryvale Adolescent and Family Services (ages 13 up to 17 years), Counselling services provided to children and youth (ages 13-17). Visit their website for a full list of programs and services or call 519-258-0484. Youth Call In Single Session Phone Service - 519-419-1397 (ages 13-17) Monday-Friday 9 am-5 pm (last session is 4 pm).
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4. Family Respite Services Windsor-Essex (ages 0 up to 18 years), 519-972-9688 offers short break (respite) care for families  caring for individuals under the age of 18 who have physical, intellectual or mental health challenges.
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5. WeCHC Teen Health Centre - provides free and confidential counselling support (12-24), primary medical care services (12-24), addictions counselling (12-17), eating disorder support (12-24) in partnership with Bulimia Anorexia Nervosa Association (BANA) and various groups. Call 519-253-8481, visit their website or visit 1361 Ouellette Avenue, Unit 101, Windsor.
Click here for the website

Kids Help
Kids Help Phone
Offers professional counselling, information and referrals and volunteer-led, text-based support to young people (up to age 20) in both English and French.

Website: http://www.kidshelpphone.ca
Canadian Mental Health
Canadian Mental Health Association - Windsor-Essex County
24/7 Community Crisis Services are available by calling 519-973-4435

The Mental Health And Addictions Urgent Care Centre (MHUACC) is a central access point for adults or youth aged 16 years or older who cannot safely wait for community mental health and addiction support. The service is intended for those experiencing a mental health or addiction crisis or who are having an acute and serious need who are at risk of worsening mental health conditions that may require hospitalization. Located at 744 Ouellette Ave, Windsor, ON. Phone: 257-5111 ext. 77968. Monday to Friday 11:00 am – 7:00 pm

A person SHOULD GO TO THE EMERGENCY DEPARTMENT if experiencing: Acutely suicidal thoughts or self-harming behaviour; Substance-related Intoxication; Acute Psychosis; Possible medical issues; Severe alcohol dependency; Aggressive or violent behavior with risk to others

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Family Services
Family Services Windsor-Essex
Provides individual counselling, walk-in counselling clinic, group counselling and more. To schedule an appointment call 519-966-5010 or click here to schedule an appointment online.

Walk-in counselling is available in: 
Windsor (1770 Langlois Ave) Tuesdays from 12 PM - 8 PM (last appointment at 7 PM) and Fridays from 9 AM - 5 PM (last appointment is at 4 PM). Openings are on a first-come first-serve basis. 

Harrow (Harrow Health Centre - 1480 Erie Rd S) Tuesdays from 3:30 PM - 7:30 PM (last appointment at 6:30 PM)

Click here for the website


Youth Wellness
Youth Wellness Hub Windsor-Essex
215 Eugenie St West, Unit 106, Windsor, ON. Main entrance and parking available at Ouellette Place lot at 2558 Dougall Ave. Call 519-800-8640. Hours are Monday-Friday 1:00-7:00 PM

Leamington Location
Visit their Programs page for services available at the Bridge Youth Resource Centre (310 Sherk Street, Leamington) 

Amherstburg Location
Visit their Programs page for services available at the The House Youth Centre (320 Richmond St., Unit #400, Amherstburg)

Visit their website for a full list of programs and locations

WECHU

Click here for additional resources in our community

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